Q1:Why choose us?
A1:We have over 10 years raw material production experience,and more than 6 years export experience,We promise :Stable quality,Factory directly sales,Timely delivery,Free sample,Continual service.
Q2:How to get a price list form us?
A2:Please send us the product you need such as:shape,size,color and quantity etc,through Email or directly add me WhatsApp:+8618329063197,we will quote your price for you.
Q3:How about Quality Assurance?
A3:Strictly double check the quality before shipment.
Q4:How about Price and Quotation?
A4:Factory direct price, price varies with raw materials and order quantity.
Q5:How about the Lead-time and Shipping?
A5:Production time is according to your order quantity,1-3 days for small quantity and 3-15 days for big quantity.
Q6:Which payment we accept for the orders?
A6: T/T of the bank, Western Union are available, if you order up to 3000USD,you don't need to pay all amount before arrange production,30% as deposit and 70% balance before shipping,we will take photos to you for confirm after all the goods is done.
Q7:How about After-sale Service?
A7:If there are any problem, please contact us directly. Well reply you within 12 hours. And if there is any package problem, we will replace the damaged ones for you.
Q8: Can I order small quantity?
A8: Also we accept the sample order,if you first order can't come to our MOQ,it still welcome,we will try our best service to you.
Q9:How can i get the samples for free?
A9:If you want to check quality,we can supply some samples for free,but you need to charge the freight,if you have a DHL account or other collect number will be ok.for the shipping cost,you can pay by the PayPal,Western Union,T/T are available.
Q10:How to shipment to the address if order it?
A10:There have three ways for choose,by courier express like DHL,FedEx,UPS etc,by sea ,by air.
By the courier express:
We can get a good discount form DHL,UPS or other courier,if you need goods urgently,this way will be quickly and safe,they can send to your address directly,you just need to be waiting,the delivery time is about 5-7 days.
By the air:
They charge also the weight,a little cheaper than express company,the time will be 5-8 days to the airport which nearest your place,You should to do customer clearance and collect the goods by yourself.
By the sea:
If your time is enough and the goods is heavy weight,we suggest you use this shipping way,they charge by the CBM,but the shipping time is long,normal will be about 30 days to your seaport,also you need to do the customs clearance and collect the goods by yourself.
Q11:Do you accept the OEM or ODM?
A11: Yes,we can according to customer requirement to do it.
Q12:How to place the order?
A12:After you confirm the product you need,please send us by Email to tell us which one is you need,then we will make a invoice to you ASAP.there will be contain the delivery time,payment item and total amount you need to pay.
Q13:What's your contact information?
A13: if you want to learn more,please send me email or add me WhatsApp/Mob:+8618329063197